Privacy Policy

Ardn AI is operated by ARDN Cloud Solutions LLC, a Florida limited liability company. We are the controller of the information described here. Reach us at privacy@ardnai.com.

We collect only what you hand us, plus the minimum our systems need to work:

• Information you give us. Name, email address, mobile number, company name, and your answers to the assessment or estimate questions — including the details you choose to share when booking a call.
• Booking details. The meeting you chose, the time, anyone you added as a guest, and any notes you wrote.
• Message records. The emails and text messages we exchange with you, their delivery status, and your consent and opt-out history.
• Basic technical data. Standard server logs and the referral code in a link you followed, so we know which campaign brought you here. We do not run advertising or cross-site tracking pixels.

• To return your assessment results, Leak Hunt estimate, and recommendations.
• To schedule, confirm, remind you about, and follow up on a call you booked.
• To answer you when you contact us, and to deliver services you engage us for.
• To improve our scoring model and our service — using aggregated results, not your identity.
• To meet legal, tax and accounting obligations.

We do not use your information to make automated decisions that have a legal or similarly significant effect on you. An assessment score is informational; a person reads it before anything happens.

If you give us your mobile number on a booking, assessment, or estimate form, you are asking us to text you about that request. Messages are transactional and conversational: booking confirmations, reminders before the call, a rescheduling link, and follow-up about the estimate you asked for.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Consent to receive text messages is not a condition of any purchase.

We keep a record of your opt-in and of any opt-out, so that a number that replies STOP stays opted out. That record is retained for compliance purposes even after you opt out.

We do not sell your personal information, and we do not share it with anyone for their own marketing. We use a small number of vendors who process data only on our instructions in order to run the service:

• Supabase (PostgreSQL on AWS) — application database and file storage.
• Vercel — website and application hosting.
• Twilio — delivery of text messages and calls.
• Google Workspace — our email, and delivery of the confirmation emails we send you.

We will also disclose information where we are legally required to, or where it is necessary to establish or defend a legal claim. If our business is ever sold or merged, your information may transfer with it, under this same policy.

We keep your information for as long as we need it for the purposes above — while we are in contact, while you are a client, and afterwards only as long as required for legal, tax and accounting obligations. Consent and opt-out records are kept for as long as we operate the messaging programme. You can ask us to delete your information sooner; see section 8.

Data is encrypted in transit (TLS) and at rest. Access to production data is restricted to the people who need it, and database access is governed by row-level security. No system is perfect, and we do not claim otherwise — if a breach affects you, we will tell you and the relevant regulator as the law requires.

You may ask us to give you a copy of the personal information we hold about you, correct it, or delete it. You may also ask us to stop contacting you, at any time and for any reason. Email privacy@ardnai.com and we will respond within 30 days. We will not treat you differently for exercising any of these rights.

If you are in California, the EEA or the UK, you have these rights under your local law (including the CCPA/CPRA and the GDPR), and the same address reaches us.

We use only the cookies needed to make the site work and to keep a signed-in session. We do not use advertising cookies, and we do not sell or share information for cross-context behavioural advertising.

This is a service sold to businesses. It is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, email us and we will delete it.

If we change this policy we will update the effective date at the top. If the change is material, we will make it obvious rather than quietly swapping the page.

ARDN Cloud Solutions LLC — privacy@ardnai.com. See also our Terms of Service.